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Methodology & Approach

Methodology Overview
Define
Design
Test Process
Development
Scrumban
Deployment
Maintenance

Glossary
Design
Code Standards
SQL Design Standards
Technical Architecture
Develop
Guidelines
Checking In Code
Code Review
Namespace Road Map
Prioritisation Guide
Single-solution - IMS Foundation
SQL Standards
Best Practice
Database standards
Transact SQL Standards
Useful
Creating a proxy class from a WSDL
Web Services
Windows Services
Microsoft Message Queue
Parameter sniffing
NuGet
Infomedia NuGet Packages
DevOps Artifact Feed
DevOps Pipeline Configuration
Code Configuration to create NuGet package
Test
Bug defect process
Test Automation / NuGet Packages
DevOps Test NuGet Feed
DevOps Test Build Pipeline
Create Solution for multiple frameworks
Test Automation Solution
Test Levels
Change Requests Testing
Component Testing
Component Integration Testing
System Testing
System Integration Testing
Acceptance Testing
Test Types
Black Box Testing
White Box Testing
Testing Related to Change
Exploratory Testing
Automation Testing
Static Testing
Review Types
Informal Review
Walkthrough
Technical Review
Inspection
Testing Metrics
Types of Metrics
Environment Details
MobilePaymentsAPI
CSLite
PMI
CheckoutPages GUI
Testing Tools
JMeter
Simtest
Selenium
Team Viewer
Templates
Test Plan
Test Case
Test Charter
Traceability Matrix
Test Completion Report
Useful Documentation / Information
Defect Management Process
UFT Automation Test Plan
SQL Queries
Agile Development Framework
Requirement Traceability Matrix
Carrier Details
Infomedia Components
Subscription
Retry and Step
Carrier Integrations
KPI
VB Code KPI
Regression Test Coverage KPI
Deploy
Change Request Guidelines
Deployment Procedure
Project Deployment
SQL Script Execution And Recovery Procedure
Website Launch Procedure
Post Deployment Checks
Maintain
TestServer Differences
Environments
Error Handling
Tools
Tool Documentation Template
Azure DevOps
Fiddler
FileZilla
Proxomitron
RD Tabs
Remote Desktop
RoboCopy
SQL Management Studio
Team Foundation Server
Wiki
Automation Components
Automation Dashboard
Local Testing
Internal User Guide
Merchant User Guide
TeamViewer Device Escalation Contacts
VMWARE Server
Connection Details
Converting Physical Machine

Platform

Overview
Platform Blueprint
Active Sites
Archived Sites
All Applications Overview
Functionality
Functionality Documentation Template
Aliasing
Charge Optimisation
Engagements
Event Logging
MSISDN Security (MX)
SMS Framework
Step/Smart Charging
Components
Platform Component Documentation Template
Alarm Service
Apaya
Api Middleware
Bulk Sender
Checkout Pages
Consent To Charge
Consent Gateway API
CSLite
CS Reporting Service
Emailer
Etisalat CS API
Financial Reporting
Hermes API
Hermes Sender
Hosted Flows
IABLU
Licensing API
Licensing (v2) API
Logic Apps
Log Writer
Merchant Portal
Mobile Payments API
MP SMS Generator Service
Notification Monitor
Paywall
Paywall Admin
PMI
Refund Site
Response Logger
Sentinel
SMPP Service
SMS Survey Service
Statistics Agent
Subscriptions Service
Token Vendor API
Logic Apps
WBG
WSG
Orange Spain
Hardware
Hardware Documentation Template
Rackspace Server Overview
Application Servers
Azure Servers
Cluster Resources
Cluster Servers
Database Servers
Hypervisors
Network Devices
Storage Devices
Web Servers
NuGet Packages
IMSPKG Global
IMSPKG Global Data
IMSPKG MobilePayments
IMSPKG Shared
IMSPKG Logging
PAYPKG Global Data
PAYPKG Shared
PAYPKG Products
Qlik
Qlik Overview
What is BI?
Qlik: How to login to Qlik as an Administrator
How to Reload Tasks
How to Restart Server
How to Escalate an Issue to QlikIT
How to Get a New Licence
How to Logon to Qlik Applications
Qlik New Report Process
Qlik Technical Overview
What is Transactional Reporting Database?
MP Reporting (New)
Application Template
Azure
Application Insights
ARM Templates
Hybrid Connection Manager (HCM)
Infomedia Microservices
Services
IMSSVC.NotificationsConfigApp
Swwift Microservices
Shared Functionality
Key Vault
Services
app.swwift.com
subscription-app.swwift.com
billing-app.swwift.com
nuapay-app.swwift.com
Security
Web API Security

Product Setup PMI

General Product Setup
Details required from Merchant
Subscription Product Setup
One Time Purchase Product Setup
Specific Product Functionality Setup
SMS Setup Subscription Product
Carrier Specific Setup
Norway Region
Strex Setup
Kuwait Region
STC Kuwait Setup
Saudi Arabia Region
Zain KSA Setup


UAE Region
DU Secure-D Setup
UK Region
O2 Fonix Setup

Databases

Common Sections
AzureDB_Credentials
AzureDB_Logins_Users
AzureDB_Roles
AzureDB_Firewall
Database List
Alarms Database
API Middleware Database(Azure)
Configurations_Database
Consent Gateway Database(Azure)
Developer Sandbox Database(Azure)
Emailer Database
Engagement Database
GenericIntegrations Database
HostedPages_Database
Licensing Database
Licensing Database(Azure)
Link Database(Azure)
INFOMEDIADB1 Database
Messaging_TM Database
MobilePayments Database
Newsfeeds Database
Notifications Database
PartnerManagement Database
Providers Database
Reporting Database
StorefrontOSP Database
Subscription Reporting
TransactionalReporting
Token Vendor Database(Azure)
External Access
Monitis
Devops (Databases)
Build Process
Source Control - Add a new DB
Deployment Profile
Release Process
Availability Group failover (DR)
How to failover an availability group
Service Broker
Service Broker Setup

Integrations

Support

IT

Product Management

Reporting

Account Management

Operations

Legal & Compliance

Please note: Word documents below will not display properly in Word Online editing mode - once opened in Word Online use 'Reading View'

DCB Industry Glossary

Anti-Money Laundering Policy

AMLR Policy

Business Continuity / Disaster Recovery Plan

Business Continuity / Disaster Recovery Plan

Due Diligence

Due Diligence Process & Policy
DDQ: Standard - Use this for most merchants
DDQ: Aggregators - Use this in cases of reverse aggregation deals
DDQ: Contract Transfers - Use this if a merchant wants to transfer their contract to a different entity

Data Protection

Data Management & Retention Policy
Data Protection Policy
End-User-facing Privacy Policy - For use with hosted checkout pages and/or CS portal

Compliance Breaches

Evina Compliance Breach Reports Work Instructions
Compliance Breach Process

Compliance & Security Overviews

These overviews can be shared externally. Please convert to PDF before sharing.
Compliance Processes Overview
Cyber Security Posture

Customer Support Policy

Customer Support Policy

Compliance Training

Compliance Training Presentation
Infomedia e-Learning Portal (Skillcast external site)
(Forgot your username? Try your email address, if not contact Iain Lill)

Cyber & Information Security

Infomedia IT Security Policies
Digital Services Supply Chain Register Last updated March 2024

Legal: Contracts

Contracts Process
Contracts Index
Standard Mutual Non-Disclosure Agreement - This can be downloaded and sent to potential clients/suppliers if they (or we) want to complete an NDA